Receptionists and Information Clerks
Front Desk Receptionist,
Greeter,
Office Assistant,
Receptionist
What they do: Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
- DemandHigh
- state Avg. Salary $$$$$$33,290Download Career Flyer
What do they typically do on the job?
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
Personality
Interests
Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.
Discover what your interests are by taking the Interest Profiler Quiz
Knowledge
People who want to pursue this career have knowledge in these areas.
Business
Customer service
Administrative services
Arts and Humanities
English language
Engineering and Technology
Computers and electronics
Abilities
Whether you have received formal training or not, these types of abilities are helpful in this career.
Verbal
Communicate by speaking
Listen and understand what people say
Attention
Pay attention to something without being distracted
Skills
People who want to pursue this career have skills in these areas.
Basic Skills
Talking to others
Listening to others, not interrupting, and asking good questions
Social
Looking for ways to help people
Understanding people's reactions
Work Values
Work values describe how your core beliefs align with those commonly needed for this career.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Does this sound like something you'd like to do?
1. Do some research
- Identify how your interests, values, and strengths match this occupation
- Talk to someone who works in this field or spend a day job shadowing
- Use the colleges and training directory to explore programs related to this career
2. Plan your next move
- Talk to your college and career counselor or school admissions staff
- Connect with a career advisor or mentor
- Visit Idaho Launch
- Search for available Receptionists and Information Clerks jobs on Idaho Works
Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop