Insurance Claims and Policy Processing Clerks
Claims Representative (Claims Rep),
Claims Processor,
Claims Technician (Claims Tech),
Underwriting Assistant
What they do: Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
- DemandHigh
- state Avg. Salary $$$$$$49,480Download Career Flyer
What do they typically do on the job?
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
Personality
Interests
Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.
Discover what your interests are by taking the Interest Profiler Quiz
Knowledge
People who want to pursue this career have knowledge in these areas.
Business
Customer service
Administrative services
Arts and Humanities
English language
Engineering and Technology
Computers and electronics
Abilities
Whether you have received formal training or not, these types of abilities are helpful in this career.
Verbal
Listen and understand what people say
Read and understand what is written
Ideas and Logic
Order or arrange things
Use rules to solve problems
Skills
People who want to pursue this career have skills in these areas.
Basic Skills
Reading work related information
Talking to others
Problem Solving
Noticing a problem and figuring out the best way to solve it
Work Values
Work values describe how your core beliefs align with those commonly needed for this career.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Does this sound like something you'd like to do?
1. Do some research
- Identify how your interests, values, and strengths match this occupation
- Talk to someone who works in this field or spend a day job shadowing
- Use the colleges and training directory to explore programs related to this career
2. Plan your next move
- Talk to your college and career counselor or school admissions staff
- Visit Idaho Launch
- Search for available Insurance Claims and Policy Processing Clerks jobs on Idaho Works
Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop