Telemarketers

Also Called:

Telemarketer,

Telephone Sales Representative (TSR),

Telephone Service Representative (TSR),

Telesales Representative (Telesales Rep)

What they do: Solicit donations or orders for goods or services over the telephone.

What do they typically do on the job?

  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.

Personality

People interested in this work like activities that include leading, making decisions, and business.

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Communicate by speaking

  • Listen and understand what people say

Attention

  • Pay attention to something without being distracted

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Talking to others

  • Listening to others, not interrupting, and asking good questions

Social

  • Talking people into changing their minds or their behavior

  • Looking for ways to help people

Does this sound like something you'd like to do?

1. Do some research

  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career

2. Plan your next move

  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available Telemarketers jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop