First-Line Supervisors of Personal Service Workers

Also Called:

Aquatics Supervisor,

Clinical Care Coordinator,

Direct Care Supervisor,

Resident Care Supervisor

What they do: Supervise and coordinate activities of personal service workers.

What do they typically do on the job?

  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

Personality

People interested in this work like activities that include leading, making decisions, and business.

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Communicate by speaking

  • Listen and understand what people say

Ideas and Logic

  • Notice when problems happen

  • Use rules to solve problems

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Listening to others, not interrupting, and asking good questions

  • Thinking about the pros and cons of different ways to solve a problem

Social

  • Changing what is done based on other people's actions

  • Understanding people's reactions

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Does this sound like something you'd like to do?

1. Do some research

  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career

2. Plan your next move

  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available First-Line Supervisors of Personal Service Workers jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop