First-Line Supervisors of Non-Retail Sales Workers
Customer Service Supervisor,
Reservations Supervisor,
Sales Leader,
Sales Supervisor
What they do: Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- DemandHigh
- state Avg. Salary $$$$$$64,130Download Career Flyer
What do they typically do on the job?
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
Personality
Interests
Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.
Discover what your interests are by taking the Interest Profiler Quiz
Abilities
Whether you have received formal training or not, these types of abilities are helpful in this career.
Verbal
Communicate by speaking
Listen and understand what people say
Ideas and Logic
Make general rules or come up with answers from lots of detailed information
Use rules to solve problems
Math
Choose the right type of math to solve a problem
Add, subtract, multiply, or divide
Skills
People who want to pursue this career have skills in these areas.
Basic Skills
Keeping track of how well people and/or groups are doing in order to make improvements
Listening to others, not interrupting, and asking good questions
Problem Solving
Noticing a problem and figuring out the best way to solve it
Social
Changing what is done based on other people's actions
Understanding people's reactions
Does this sound like something you'd like to do?
1. Do some research
- Identify how your interests, values, and strengths match this occupation
- Talk to someone who works in this field or spend a day job shadowing
- Use the colleges and training directory to explore programs related to this career
2. Plan your next move
- Talk to your college and career counselor or school admissions staff
- Visit Idaho Launch
- Search for available First-Line Supervisors of Non-Retail Sales Workers jobs on Idaho Works
Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop