First-Line Supervisors of Gambling Services Workers
Casino Shift Manager (CSM),
Floor Supervisor,
Slot Supervisor,
Table Games Supervisor
What they do: Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
- DemandHigh
- state Avg. Salary $$$$$$54,480Download Career Flyer
What do they typically do on the job?
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
Personality
Interests
Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.
Discover what your interests are by taking the Interest Profiler Quiz
Abilities
Whether you have received formal training or not, these types of abilities are helpful in this career.
Verbal
Listen and understand what people say
Communicate by speaking
Attention
Pay attention to something without being distracted
Ideas and Logic
Notice when problems happen
Use rules to solve problems
Memory
Remember words, numbers, pictures, or steps
Skills
People who want to pursue this career have skills in these areas.
Basic Skills
Keeping track of how well people and/or groups are doing in order to make improvements
Listening to others, not interrupting, and asking good questions
Social
Looking for ways to help people
Understanding people's reactions
Problem Solving
Noticing a problem and figuring out the best way to solve it
Does this sound like something you'd like to do?
1. Do some research
- Identify how your interests, values, and strengths match this occupation
- Talk to someone who works in this field or spend a day job shadowing
- Use the colleges and training directory to explore programs related to this career
2. Plan your next move
- Talk to your college and career counselor or school admissions staff
- Visit Idaho Launch
- Search for available First-Line Supervisors of Gambling Services Workers jobs on Idaho Works
Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop