Dispatchers, Except Police, Fire, and Ambulance

Also Called:

City Dispatcher,

Dispatcher (Dispatch),

Taxi Dispatcher,

Train Dispatcher

What they do: Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Public Service & Safety icon

Public Service & Safety

Career Cluster

What do they typically do on the job?

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

Personality

People interested in this work like activities that include data, detail, and regular routines.

Attention to Detail

Dependability

Stress Tolerance

Cooperation

Self-Control

Adaptability

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

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Conventional

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Realistic

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Enterprising

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Communicate by speaking

  • Listen and understand what people say

Ideas and Logic

  • Use rules to solve problems

  • Notice when problems happen

Attention

  • Pay attention to something without being distracted

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Listening to others, not interrupting, and asking good questions

  • Talking to others

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Changing what is done based on other people's actions

  • Looking for ways to help people

Does this sound like something you'd like to do?

1. Do some research

  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career

2. Plan your next move

  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available Dispatchers, Except Police, Fire, and Ambulance jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop