Office Clerks, General
Clerk,
Office Assistant,
Office Services Specialist,
Office Clerk
What they do: Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
- DemandHigh
- state Avg. Salary $$$$$$33,276Download Career Flyer
What do they typically do on the job?
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Personality
Interests
Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.
Discover what your interests are by taking the Interest Profiler Quiz
Knowledge
People who want to pursue this career have knowledge in these areas.
Business
Administrative services
Customer service
Arts and Humanities
English language
Abilities
Whether you have received formal training or not, these types of abilities are helpful in this career.
Verbal
Communicate by speaking
Listen and understand what people say
Attention
Pay attention to something without being distracted
Skills
People who want to pursue this career have skills in these areas.
Basic Skills
Listening to others, not interrupting, and asking good questions
Reading work related information
Social
Changing what is done based on other people's actions
Looking for ways to help people
Work Values
Work values describe how your core beliefs align with those commonly needed for this career.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Does this sound like something you'd like to do?
1. Do some research
- Identify how your interests, values, and strengths match this occupation
- Talk to someone who works in this field or spend a day job shadowing
- Use the colleges and training directory to explore programs related to this career
2. Plan your next move
- Talk to your college and career counselor or school admissions staff
- Connect with a career advisor or mentor
- Visit Idaho Launch
- Search for available Office Clerks, General jobs on Idaho Works
Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop