What they do: Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Career Cluster

What do they typically do on the job?

    Personality

    People with Conventional interests typically prefer working with data, following procedures, and organizing information in systematic ways. They enjoy structured environments and attention to detail.

    Organized

    Detail-oriented

    Systematic

    Efficient

    Reliable

    Does this sound like something you'd like to do?

    1. Do some research
    • Identify how your interests, values, and strengths match this occupation
    • Talk to someone who works in this field or spend a day job shadowing
    • Use the colleges and training directory to explore programs related to this career
    2. Plan your next move
    • Talk to your college and career counselor or school admissions staff
    • Visit Idaho Launch
    • Search for available jobs on Idaho Works

    Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop