Fast Food and Counter Workers

Also Called:

Cafe Server,

Cafeteria Server,

Food Service Assistant,

Food Service Worker

What they do: Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

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Hospitality & Tourism

Career Cluster

What do they typically do on the job?

  • Communicate with customers regarding orders, comments, and complaints.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Accept payment from customers, and make change as necessary.

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.

Self Control

Dependability

Adaptability/Flexibility

Cooperation

Attention to Detail

Initiative

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

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Realistic

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Conventional

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Enterprising

Knowledge

People who want to pursue this career have knowledge in these areas.

Business

  • Customer service

  • Sales and marketing

Manufactured or Agricultural Goods

  • Food production

  • Manufacture and distribution of products

Safety and Government

  • Public safety and security

Arts and Humanities

  • English language

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Listen and understand what people say

  • Communicate by speaking

Attention

  • Do two or more things at the same time

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Listening to others, not interrupting, and asking good questions

Social

  • Looking for ways to help people

  • Understanding people's reactions

Work Values

Work values describe how your core beliefs align with those commonly needed for this career.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Does this sound like something you'd like to do?

1. Do some research
  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career
2. Plan your next move
  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available Fast Food and Counter Workers jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop