User Profiles

Frequently Asked Questions

What email is the verification email being sent from?

info@nextsteps.idaho.gov

How can we tell on our side if the school is blocking it?

If nobody is seeing the verification code come through, it's likely your schools is blocking outside emails. Please contact your school or districts I.T. to whitelist info@nextsteps.idaho.gov

How long does the verification email last before it expires?

The verification code is valid for 24 hours.

Can I resend the verification code?

Yes! Please go to the Login page and click Resend Verification Code.

I found an issue. Who should I contact?

Please go to the contact page and to submit an issue or contact us directly by email.

By filling out the "Submit an Issue" form. Your issue will go directly into our ticketing system and we will work as fast as possible to resolve the issue.