Eligibility Interviewers, Government Programs

Also Called:

Eligibility Specialist,

Eligibility Worker,

Social Welfare Examiner (SWEX),

Workforce Services Representative (WSR)

What they do: Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Human Service icon

Human Service

Career Cluster

What do they typically do on the job?

  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.

Personality

People interested in this work like activities that include data, detail, and regular routines.

Integrity

Attention to Detail

Dependability

Self-Control

Cautiousness

Cooperation

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

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Social

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Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Communicate by speaking

  • Listen and understand what people say

Ideas and Logic

  • Make general rules or come up with answers from lots of detailed information

  • Use rules to solve problems

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Talking to others

  • Listening to others, not interrupting, and asking good questions

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Social

  • Understanding people's reactions

  • Looking for ways to help people

Does this sound like something you'd like to do?

1. Do some research

  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career

2. Plan your next move

  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available Eligibility Interviewers, Government Programs jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop