Social and Community Service Managers

Also Called:

Child Welfare Services Director,

Social Services Director,

Transitional Care Director,

Vocational Rehabilitation Administrator

What they do: Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

What do they typically do on the job?

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

Personality

People interested in this work like activities that include leading, making decisions, and business.

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

Knowledge

People who want to pursue this career have knowledge in these areas.

Business
  • Customer service

  • Management

Arts and Humanities
  • English language

Math and Science
  • Psychology

  • Sociology and anthropology

Education and Training
  • Teaching and course design

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal
  • Communicate by speaking

  • Listen and understand what people say

Ideas and Logic
  • Notice when problems happen

  • Use rules to solve problems

Skills

People who want to pursue this career have skills in these areas.

Basic Skills
  • Figuring out how to use new ideas or things

  • Keeping track of how well people and/or groups are doing in order to make improvements

Problem Solving
  • Noticing a problem and figuring out the best way to solve it

People and Technology Systems
  • Thinking about the pros and cons of different options and picking the best one

  • Figuring out how a system should work and how changes in the future will affect it

Work Values

Work values describe how your core beliefs align with those commonly needed for this career.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Does this sound like something you'd like to do?

1. Do some research
  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career
2. Plan your next move
  • Talk to your college and career counselor or school admissions staff
  • Connect with a career advisor or mentor
  • Visit Idaho Launch
  • Search for available Social and Community Service Managers jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop