Gambling Surveillance Officers & Gambling Investigators

Also Called:

Surveillance Agent,

Surveillance Observer,

Surveillance Officer,

Surveillance Operator

What they do: Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

What do they typically do on the job?

  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.

Personality

People interested in this work like activities that include data, detail, and regular routines.

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Listen and understand what people say

  • Communicate by writing

Attention

  • Pay attention to something without being distracted

  • Do two or more things at the same time

Visual Understanding

  • See hidden patterns

  • Quickly compare groups of letters, numbers, pictures, or other things

Ideas and Logic

  • Notice when problems happen

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Keeping track of how well people and/or groups are doing in order to make improvements

  • Thinking about the pros and cons of different ways to solve a problem

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Does this sound like something you'd like to do?

1. Do some research

  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career

2. Plan your next move

  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available Gambling Surveillance Officers & Gambling Investigators jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop