Bill & Account Collectors

Also Called:

Collector,

Debt Collector,

Patient Access Specialist,

Patient Account Representative

What they do: Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Financial Services icon

Financial Services

Career Cluster

What do they typically do on the job?

  • Record information about financial status of customers and status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.

Personality

People interested in this work like activities that include data, detail, and regular routines.

Perseverance

Stress Tolerance

Self-Control

Integrity

Attention to Detail

Dependability

Interests

Career interests describe the perspectives and interests of people who enjoy the type of work involved in this career.

Discover what your interests are by taking the Interest Profiler Quiz

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Conventional

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Enterprising

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Social

Abilities

Whether you have received formal training or not, these types of abilities are helpful in this career.

Verbal

  • Communicate by speaking

  • Listen and understand what people say

Ideas and Logic

  • Group things in different ways

  • Notice when problems happen

Skills

People who want to pursue this career have skills in these areas.

Basic Skills

  • Listening to others, not interrupting, and asking good questions

  • Talking to others

Social

  • Talking people into changing their minds or their behavior

  • Understanding people's reactions

Does this sound like something you'd like to do?

1. Do some research

  • Identify how your interests, values, and strengths match this occupation
  • Talk to someone who works in this field or spend a day job shadowing
  • Use the colleges and training directory to explore programs related to this career

2. Plan your next move

  • Talk to your college and career counselor or school admissions staff
  • Visit Idaho Launch
  • Search for available Bill & Account Collectors jobs on Idaho Works

Data for NSI career cards comes from the following: Idaho Department of Labor, US Bureau of Labor Statistics, O*NET, MyNextMove, and Career OneStop